We’re on your doorstep…

Free delivery

We offer free delivery on all orders over £25 to all of our UK mainland customers. Orders under £25 will have a standard postage charge of £4.95 added to the order.

For all orders outside UK mainland, call us free on 0800 098 8057 for delivery prices.

All deliveries are subject to stock availability and authorisation of your payment.

As soon as you’ve made your order, we’ll dispatch your product(s) and you will receive them within 3 – 5 days.

Please note we do not deliver at the weekend. Orders placed at the weekend or on a bank holiday will be dispatched on the next available working day.

Deliveries will be made with our nominated courier service DPD. All parcels are trackable and we will send you a tracking link if provided with a mobile number. On the occasion of poor weather conditions or other events outside of our reasonable control, a late or cancelled delivery may occur.

We can only accept customer orders for delivery to addresses in England, Wales and Scotland, although restrictions and additional delivery charges may apply to Northern Ireland, Northern Scotland, Scottish Highlands and Offshore Islands.

Before you place an order for delivery, please read our terms and conditions and returns policy.

Addresses in Scottish Highlands (postcodes starting IV, AB, KW and PH) and Northern Ireland (postcodes starting BT) are subject to a delivery charge.

Tell us what you think of our website

If you have any comments about our website (from its design, to the way it works, or to report a technical fault) you can send them to us via our contact page. We read every comment to ensure we provide you and your canine companions the very best service.